Return and refund policy
Return & Refund
GLITCHTEC 30-Day Refund Guarantee
We stand by our products with a 30-Day Satisfaction Guarantee from the date your order arrives at the designated delivery address. If you’re not completely satisfied, contact our support team at contact@glitchtec.com to initiate a return.
Eligibility Requirements
To qualify for a refund:
- Unused & Undamaged: Products must be in original condition with no signs of wear, tear, or customization.
- Complete Packaging: All accessories, free gifts, and original packaging (e.g., boxes, manuals) must be included.
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Proof of Purchase: Valid order confirmation or invoice from GLITCHTEC Official Website (https://www.glitchtec.com/) is required.
How It Works
1. Contact Support: Email us within 30 days of delivery.
2. Return Shipping:
- If the item is defective, damaged, or incorrect, GLITCHTEC will cover the cost or provide a replacement/refund.
- Non-quality issues: Customer covers return shipping costs.
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In some cases, we may issue a refund without requiring the item to be returned.
3. GLITCHTEC Inspection: Once your return request is approved, refunds will be processed within 5 business days.
4. Refund Method: Funds will be credited to your original payment account.
Important Notes
⚠️ Late Returns: Refund requests for non-defective products after 30 days cannot be processed.
